Comparison Guide

VoIP / Cloud Calling vs Traditional Phone System

VoIP (Voice over IP) cloud calling systems like Cisco Webex Calling and Microsoft Teams Phone have largely replaced traditional PBX phone systems. The cost, feature, and flexibility advantages are significant.

Side-by-Side Comparison

Feature VoIP / Cloud Calling Traditional Phone System
Monthly Cost $15-30/user $30-50/line + maintenance
Hardware IP phones or softphones Proprietary PBX system
Remote Workers Built-in mobile/desktop apps Not supported
Scalability Add users in minutes Hardware limitations
Features Video, chat, voicemail, IVR, analytics Basic calling features
Maintenance Provider-managed On-site service contract

Our Verdict

VoIP is the right choice for virtually all businesses. Cloud calling provides more features at lower cost with better flexibility for remote workers. Traditional phone systems are becoming obsolete as carriers phase out copper POTS lines.

Unio Digital recommends: Lower cost, more features, and better flexibility

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Frequently Asked Questions

Most businesses save 40-60% by switching to VoIP. Monthly per-user costs are typically $15-30 vs $30-50+ per line for traditional systems, plus you eliminate PBX hardware maintenance costs.

Learn More About VoIP

Visit our comprehensive VoIP page for detailed information about our capabilities and approach.

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