Comparison Guide

Microsoft Teams vs Cisco Webex

Microsoft Teams and Cisco Webex are both enterprise-grade unified communications platforms offering video conferencing, calling, and messaging. The best choice depends on your existing technology stack.

Last updated

Quick Answer

Cisco Webex wins for most buyers.

Better value for M365 environments with broader collaboration.

Side-by-Side Comparison

Feature Microsoft Teams Cisco Webex
Included In Microsoft 365 Separate Webex license
Best Ecosystem Fit Microsoft 365 Cisco networking
Room Hardware Teams Rooms devices Webex Room devices (premium)
Calling Teams Phone Webex Calling
Chat/Messaging Persistent team channels Webex Spaces
AI Features Copilot integration Webex AI Assistant

Our Verdict

For businesses using Microsoft 365, Teams provides the best value as it's included in the subscription with native M365 integration. Cisco Webex is an excellent platform for organizations with Cisco networking infrastructure or those needing dedicated room hardware.

Unio Digital recommends: Better value for M365 environments with broader collaboration

Quick Picks

Which one should you pick?

Three buyer profiles, three answers. Pick the row that fits.

SMB / mid-market already on Microsoft 365

Pick: Microsoft Teams

You already pay for Teams: it ships in Business Basic at $7/user/month with 300-participant meetings, and Teams Phone adds calling for $10/user/month. Buying Webex on top means paying twice for meetings you already own.

Get a Teams deployment quote

Cisco-standardized enterprises

Pick: Cisco Webex

You run Cisco networking, Cisco IP phones, or Webex Room hardware, or you need 1,000-attendee scale with AI Assistant included. Webex Calling and Webex devices fit the stack your team already operates.

Talk to a strategist

In-house IT that wants licensing and setup only

Pick: Either platform, procured and configured by Unio

We scope the M365 or Webex licensing, stand up the tenant, calling routes, and room hardware, then hand off documentation. Your team owns day-2 administration, no ongoing contract required.

Scope a licensing project

Why Work With Unio Digital?

We Listen

Personalized, customer-centric culture that puts your needs first.

Customer Focused

You are not just another number. We build lasting partnerships.

Technology That Works

We obsess over vetting solutions and going the extra mile.

Need Help Choosing?

Our team can help you evaluate the right solution for your business. Schedule a free consultation.

Get a Free Quote Contact Us

More Comparisons

Explore other side-by-side comparisons in this category.

Microsoft Azure vs Amazon Web Services
Microsoft Azure vs Google Cloud Platform
Microsoft 365 vs Google Workspace
Cloud Infrastructure vs On-Premises Infrastructure
Microsoft Teams vs Zoom
Cisco Webex vs Zoom
VoIP / Cloud Calling vs Traditional Phone System
Cloud Hosting vs Colocation
Intune Plan 1 vs Intune Plan 2

Frequently Asked Questions

If you use Microsoft 365, Teams provides better value and integration. If your organization runs on Cisco networking infrastructure and uses Cisco phones, Webex may integrate more naturally with your existing environment.

Learn More About Cloud Services

Visit our comprehensive Cloud Services page for detailed information about our capabilities and approach.

Explore Cloud Services Services
Sources & Methodology  

Specifications, pricing, and product capabilities cited on this page are sourced from public vendor documentation as of the dates shown below. Vendor product lines change quickly; verify current specs and pricing directly with each vendor before purchasing.

  1. Microsoft 365 Business Basic includes Microsoft Teams at $7.00 per user per month (paid yearly), with meetings supporting up to 300 participants and 30-hour durations. Microsoft also sells a Business Basic plan without Teams at $5.40 per user per month. [source] · verified 2026-07-01
  2. Microsoft sells Teams standalone as Teams Essentials at $4.00 per user per month (paid yearly), and prices both the Teams Phone Standard add-on and the Teams Premium add-on at $10.00 per user per month on top of an eligible Teams license. [source] · verified 2026-07-01
  3. Cisco's Webex Free plan caps meetings at 40 minutes and 100 attendees, while Webex Enterprise supports up to 1,000 attendees and includes the Webex AI Assistant, with pricing available only through a sales contact rather than published per-user rates. [source] · verified 2026-07-01
  4. Webex offers end-to-end encrypted meeting session types, but Cisco documents real tradeoffs when E2EE is enabled: the web (browser) client, SIP and H.323 video devices, Linux and VDI clients, and network-based recording are unsupported, and PSTN audio is not end-to-end encrypted. [source] · verified 2026-07-01
  5. The IETF published the Messaging Layer Security protocol as RFC 9420 in July 2023, standardizing asynchronous group key establishment with forward secrecy and post-compromise security for groups ranging in size from two to thousands of participants. [source] · verified 2026-07-01