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What is Microsoft 365? A Guide to the Apps, Tools, and Benefits

Microsoft 365 is a comprehensive suite of productivity tools designed to enhance efficiency, foster collaboration, and strengthen security for businesses of all sizes. Whether you’re looking to streamline operations, facilitate remote work, or leverage cloud technology, this powerful suite of applications has the tools needed to help your business thrive.

What is Microsoft 365?

Microsoft 365 is a cloud-based subscription service that combines the best of Office applications with advanced collaboration tools, intelligent cloud services, and world-class security. It’s designed to help businesses of all sizes improve productivity, foster collaboration, and streamline workflows.

Microsoft 365 includes familiar applications like Word, Excel, PowerPoint, and Outlook, along with powerful tools like Teams, OneDrive, and SharePoint. These components work together seamlessly to provide a cohesive and efficient work environment:

  • Word: A versatile word processing application for creating and editing documents.
  • Excel: A powerful spreadsheet tool for data analysis and visualization.
  • PowerPoint: A presentation software for creating engaging slideshows.
  • Outlook: An email and calendar application for managing communications and schedules.
  • Teams: A collaboration platform for chat, video meetings, and file sharing.
  • OneDrive: Cloud storage for easy access and sharing of files.
  • SharePoint: A web-based platform for document management and collaboration.

Microsoft 365 operates on subscription plans, which means subscribers always have access to the latest features, updates, and security patches. Its cloud-based nature allows users to access their files and applications from any device with an internet connection.

Key Features of Microsoft 365: Benefits of a Modern Workplace


Microsoft 365 significantly boosts productivity with its suite of integrated tools. Applications like Word, Excel, and PowerPoint are industry standards for document creation, data analysis, and presentations. The seamless integration between these apps allows users to move effortlessly between tasks, enhancing efficiency and workflow.


With Microsoft Teams, employees can communicate via chat, video calls, and meetings, all within a single platform. SharePoint and OneDrive facilitate easy sharing and co-authoring of documents, allowing everyone to stay on the same page, whether working in the office or remotely.


Microsoft 365’s cloud-based nature ensures that you can access your files and applications from anywhere, on any device. This flexibility is essential for remote work and business travel, allowing employees to stay productive regardless of their location.


Security is a top priority for Microsoft 365. It includes advanced features such as multi-factor authentication, data encryption, and threat detection to protect sensitive business information. Regular security updates ensure that measures are always up-to-date, safeguarding your data from malicious threats.

Microsoft Teams: The Collaboration Hub


Microsoft Teams is a powerful communication tool that brings together chat, video conferencing, and meetings in one platform. 

  • Chat: Teams offers instant messaging for quick and informal communication. You can create group chats for team members or projects, and use @mentions to get someone’s attention.
  • Video Calls: Conduct one-on-one or group video calls with high-quality audio and video. Teams also supports live events for larger meetings or webinars.
  • Meetings: Schedule and join meetings directly from Teams. The integration with Outlook makes it easy to keep track of your schedule and invites.

Teams is built for collaboration, with features aimed at streamlining teamwork and project management:

  • File Sharing: Share files within chats and channels, and co-author documents in real-time using Office apps like Word and Excel.
  • Channels: Create channels within teams for specific topics, projects, or departments. Channels help organize conversations and files, making it easier to find information.
  • Apps and Integrations: Integrate other Microsoft 365 apps and third-party tools into Teams. This includes Planner for task management, OneNote for note-taking, and a wide range of other business applications.
Usage Examples
  • Project Management: Teams facilitates project management with dedicated channels, task assignments, and real-time document collaboration.
  • Remote Work: Teams is essential for remote work, providing a central hub for communication and collaboration regardless of location.
  • Client Meetings: Use Teams to conduct virtual meetings with clients, sharing documents and presentations seamlessly.

OneDrive and SharePoint: Boosting Productivity


OneDrive for Business offers secure cloud storage and file sharing:

  • Cloud Storage: Store files in the cloud and access them from any device. OneDrive syncs files automatically, ensuring you always have the latest version.
  • File Sharing: Share files with colleagues and external partners with customizable permissions. You can set access levels to view, edit, or comment.
  • Collaboration: Work on documents simultaneously with others in real-time, seeing changes as they happen.

SharePoint is a robust platform for document management and collaboration:

  • Document Libraries: Create libraries to store and organize documents. SharePoint supports versioning, so you can track changes and revert to previous versions if needed.
  • Intranets: Build intranet sites to share information, news, and resources within your organization. Customize the sites to reflect your branding and needs.
  • Workflows: Automate business processes with SharePoint workflows. This can include document approvals, notifications, and more.
Best Practices
  • Structure: Organize files into logical folders and libraries. Use consistent naming conventions to make it easier to find documents.
  • Permissions: Set appropriate permissions to control access to sensitive information. Regularly review and update these settings.
  • Backup: Regularly back up important files. While OneDrive and SharePoint offer built-in security, having an additional backup can provide peace of mind.

Security and Compliance:

Security Features

Microsoft 365 includes a range of built-in security features to protect your business data:

  • Multi-Factor Authentication (MFA): MFA adds an extra layer of security by requiring a second form of verification, such as a code sent to your phone.
  • Data Encryption: All data stored in Microsoft 365 is encrypted both in transit and at rest, ensuring that it is secure from unauthorized access.
  • Threat Detection: Advanced threat protection features detect and respond to potential threats in real-time, safeguarding your data from malware and phishing attacks.

Microsoft 365 helps businesses meet industry-specific compliance requirements:

  • Compliance Manager: Use Compliance Manager to assess your compliance status and manage data protection and regulatory requirements.
  • Data Loss Prevention (DLP): DLP policies help prevent sensitive information from being shared inadvertently. You can set up rules to detect and block the sharing of personal data, financial information, and more.
  • Audit Logs: Keep detailed records of user activities with audit logs. These logs can be essential for compliance reporting and investigating potential security incidents.
Admin Controls

Administrators have comprehensive controls to manage security settings and permissions:

  • Admin Center: The Microsoft 365 Admin Center provides a centralized dashboard to manage users, devices, and services.
  • User Permissions: Set and manage user permissions to ensure that employees have the appropriate level of access to files and applications.
  • Security Policies: Implement and enforce security policies across your organization, such as password policies, device management rules, and more.

Microsoft 365 Subscription Plans

Business Plans
  • Business Basic: Ideal for businesses that need easy remote solutions, it includes web and mobile versions of the productivity suite, Teams, OneDrive, and SharePoint.
  • Business Standard: This plan includes everything in Business Basic, plus desktop versions of Office apps and additional cloud services, making it suitable for businesses that require more comprehensive tools.
  • Business Premium: For businesses that need advanced security features and device management, Business Premium includes everything in Business Standard, along with Intune and Azure Information Protection.
Enterprise Plans

For larger businesses, Microsoft offers Enterprise plans with additional features and scalability. While these are more comprehensive, they may not be necessary for smaller businesses – but it’s good to know they are available as your business grows.

Choosing the Right Plan
  • Assess Your Needs: Consider what applications and services your business requires. If your team works remotely, prioritize plans with strong collaboration tools.
  • Budget: Balance the features you need with what you can afford. Microsoft 365 offers flexible pricing to accommodate different budgets.
  • Scalability: Choose a plan that can grow with your business. It’s easier to upgrade your plan as your needs evolve than to switch platforms entirely.
  • Trial Options: Take advantage of Microsoft’s free trial options to test out different plans and see which one works best for your team before making a commitment.

Take the First Step Towards a More Efficient and Connected Workplace

From seamless communication with Microsoft Teams to secure file storage with OneDrive and SharePoint, Microsoft 365 offers everything you need to manage and grow your business in a digital-first world. The added security and compliance features provide peace of mind, ensuring that your data is protected and that you meet regulatory requirements.

The Microsoft experts at Unió Digital are here to help you choose the right plan, set up your account, and integrate Microsoft 365 seamlessly into your operations. Don’t miss out on the opportunity to enhance productivity, collaboration, and security for your business.